These terms and conditions apply to any offer of the entrepreneur and to any contractual agreement concluded between the entrepreneur and the consumer. Before the remote agreement is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will, prior to the conclusion of the agreement, indicate the manner in which the terms and conditions of the entrepreneur can be seen and that they will be sent free of charge at the request of the consumer as soon as possible. If the remote agreement is concluded electronically, by way of derogation from the preceding paragraph and before the distance contract is concluded, the text of these terms and conditions may be made available to the consumer electronically in such a way that the consumer A simple way can be stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, the terms of the general terms and conditions will be notified electronically and that they will be sent free of charge electronically or otherwise by the consumer. In the event that, in addition to these general terms and conditions, specific product or service conditions apply, the second and third paragraphs apply mutatis mutandis and, in the event of contradictory terms, the consumer may always rely on the applicable provision that is most favorable to him.
Article 4 - The offer
If an offer has a limited period of validity or is subject to conditions, this is explicitly stated in the offer. The offer includes a complete and accurate description of the products, digital content and / or services offered. The description is sufficiently detailed to allow a good assessment of the offer by the consumer. If the entrepreneur uses images, they are a true and fair view of the offered products, services and / or digital content. Apparent mistakes or manifest errors in the offer do not bind the entrepreneur. Each offer contains such information that it is clear to the consumer what the rights and obligations are attached to the acceptance of the offer.
Article 5 - The agreement
The agreement shall, subject to the provisions of paragraph 4, be reached at the time of acceptance by the consumer of the offer and compliance with the conditions attached thereto. If the consumer has accepted the offer by electronic means, the entrepreneur immediately confirms receipt of acceptance of the offer by electronic means. As long as the acceptance of this acceptance has not been confirmed by the entrepreneur, the consumer can terminate the agreement. If the agreement is established electronically, the entrepreneur finds appropriate technical and organizational measures to ensure the electronic data transfer and ensures a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate safety measures. The entrepreneur can, within legal frameworks, inform whether the consumer is able to meet his payment obligations, as well as all the facts and factors that are relevant for the accountability of the remote agreement. If, on the basis of this investigation, the entrepreneur has good grounds for not entering into the agreement, he is entitled to refuse an order or application or to impose special conditions on the execution. The entrepreneur shall forward the following information, in writing or in such a way as to be accessible by the consumer in an accessible manner to a sustainable data carrier, at the latest upon delivery of the product, service or digital content to the consumer: the visiting address of the Establishment of the entrepreneur where the consumer is entitled to complaints; The conditions under which and the manner in which the consumer may use the right of withdrawal or a clear notification of the exclusion of the right of withdrawal; The information about guarantees and existing post-purchase service; The price including all taxes on the product, service or digital content; Where applicable the cost of delivery; And the manner of payment, delivery or performance of the remote agreement; The terms of termination of the agreement if the agreement has a duration of more than one year or indefinite duration; If the consumer has a right of withdrawal, the model form for revocation. In the event of an overdraft transaction, the provision in the previous paragraph applies only to the first delivery.
Article 6 - Right of withdrawal
For products: Consumers can terminate a contract with a purchase of a product for a period of at least 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but do not oblige them to state their reasons. The period referred to in paragraph 1 shall commence on the day after the consumer, or a third party designated by the consumer, who is not the carrier, has received the product, or: if the consumer has ordered several products in the same order: the day On which the consumer, or a third party designated by him, has received the last product. The entrepreneur may, if he has informed the consumer clearly in advance of the ordering process, refuse an order of multiple products with a different delivery time. If the delivery of a product consists of different consignments or parts: the date on which the consumer, or a third party designated by him, received the last consignment or the last item; For regular delivery of products for a certain period of time: the date on which the consumer, or a third party designated by him, received the first product.
For services and digital content not supplied on a material basis: The consumer may disclose a service agreement and a non-material delivery agreement for a minimum of 14 days without giving reasons. The entrepreneur may ask the consumer for the reason for withdrawal, but do not oblige them to state their reasons. The term referred to in paragraph 3 shall enter into the day following the conclusion of the agreement.
Extended length of thought for products, services and digital content not supplied on non-material basis: Non-disclosure of the right to withdraw the consumer from legally required information on the right of withdrawal or the model for revocation. The term of office is twelve months After the end of the original period of consideration determined in accordance with the previous paragraphs of this article. If the entrepreneur has provided the consumer with the information referred to in the preceding paragraph within twelve months after the date of commencement of the original appraisal, the due date expires 14 days after the date On which the consumer has received that information.
Article 7 - Obligations of the consumer during the appraisal period
During the withdrawal period, consumers will carefully handle the product and the packaging. He will only extract or use the product to the extent necessary to determine the nature, characteristics and operation of the product. The starting point here is that the consumer can only handle and inspect the product as he should do in a store. The consumer is solely responsible for impairment of the product resulting from a way of dealing with the product beyond what is allowed in paragraph 1. The consumer is not liable for impairment of the product if the entrepreneur is not in favor of or at the Conclusion of the agreement has provided all statutory mandatory information on the right of withdrawal.
Article 8 - Exercise of the right of withdrawal by the consumer and the costs
