Send and return policy

 

Shipping time

 

Because besides this webshop we also run a beauty salon, we are Utsukusy wholesaler for beauticians where we give courses to beauticians and masseurs, we are active on project weeks at the beautyschool and at Beauty trade fairs, we are not able to send out orders every day. Our shipping time is for this reason 2-3 business days, although we always do our very best to ship out your order immediately!


Thank you for your understanding.

 

Shipping costs within The Netherlands

 

 

When ordering one or two mask sachets, no shipping costs will be charged.

If you order tree or more mask sachets, your order will be shipped with a mailbox package and € 3,95 shipping fee will be charged.

When ordering make-up and/or essential oils that fit into a mailbox package, €3,95 shipping costs will be charged.

All other products and make-up products that do not fit into a mailbox package, € 6,95 shipping costs will be charged.

For orders over € 100 shipping costs are free.

 

Shipping costs Western Europe

 

 

For orders within Western Europe, € 13,00 shipping costs are charged.

For orders over € 100 shipping costs are free.

 

 

Shipping costs Eastern Europe

 

 

For orders within Western Europe, € 21,00 shipping costs are charged.

For orders over € 100 shipping costs are free.

 

Return policy

In article 6 of the Terms and Condition you will find the return policy.

You have the right to revoce and return your order within 14 days.

You can print this form if you want to return an order:

 

Form for revocation

 

 

The form can be downloaded or you can print this page (print, fill and send this form only when you want to cancel the agreement)

 

To:

Rootz Webwinkels

De Vriesstraat 43

2593 XG The Hague

Info@utsukusy-schoonheid.nl

 

 

•

I / We * share / share * you hereby agree that we / we * our agreement regarding

The sale of the following products: [Product Description] *

Repeats / revoked *

 

 

•

Ordered on*

 

Received on*

 

[Order date for services or receipt of products]

 

 

•

[Consumer Name (s)]

 

•

[Consumer Address (es)]

 

 

 

•

[Signature of consumer (s)] (Only when this form is submitted on paper)

 

 

* Delete what does not apply or complete what is applicable.

The shipping costs for returning a product are for your account as a costumer.
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